Key Performance Indicators
The development of Universal Health Care ecosystems is anchored on seven (7) categories of Key Performance Indicators (KPIs):
UHC aims on efficient resource management that is sustainable and efficient in the use of human resources, funds, knowledge, energy, and waste; maintenance of good air quality, and preservation of native biodiversity.
UHC strives to increase access to mainstream public and private services, as well as foster family-driven health care. Appropriate alternative health services endorsed by the Ministry of Health are also excellent complements. UHC also encourages the development of communication strategies that improve member understanding, access, safety, and way-finding to health services.
UHC Lab fosters a unique and memorable sense of place by encouraging public places and recreational facilities for the community, preservation of historic and cultural heritage, and enhancement of public health and safety.
UHC recognizes the risks of natural disasters and puts in place risk management measures how to assess and mitigate climate-change impact, short-term risks, and other environmental vulnerabilities through a Climate Impact Assessment Plan for UHC, Preparation for short-term hazards, and Long-Term Adaptability Plan.
UHC supports the evolution of the local and regional health markets to stimulate sustainable economic growth, improve of quality of life, provide health services and create employment opportunities, develop skills and capabilities through quality education, and ensure reliable local food production.
UHC Lab promotes variety and choice through business model innovations in health and health-enhancing services, mixed-use neighborhood centers, mixed-income diverse communities, and community schools.
UHC aims to catalyze the evolution of a world-class model for management and governance best practices through stakeholder collaboration, and effective and efficient planning and management.
Adapted from AK Dorotan (2015)